Thank you for visiting Hutch Kitchen online. We value our customers, which is why your personal information and privacy is extremely important to us. The Privacy Policy applies to your access and use of our website. The use of our website constitutes your agreement to follow these Terms and Conditions and to be bound by them.

SECURE ORDERING

We are committed to handling your personal information with high standards of integrity and security. We take appropriate physical, electronic, and administrative steps to maintain the security and accuracy of personally identifiable information we collect. Our website uses encryption technology, Secure Sockets Layer (SSL) to protect your personal information during data transport. SSL encrypts ordering information, including: your name, address, and credit card number. Our service team operates over a private, secure network. Please note that email is not encrypted and is not considered to be a secure means of transmitting credit card information. Your online access to your personal information is password protected, so that only you have access. We advise you to not share your password with anyone.

PRIVACY POLICY

At Hutch Kitchen, we are committed to providing our customers with high quality products complimented with excellent customer service from our service team. To serve you better, we are committed to respecting your privacy and need for appropriate protection management of contact information you share with us. This includes any information by which you can be contacted or personally identified by, such as your name, mailing address, email address, telephone number, etc. The purpose of this Privacy Policy is to inform you what information we may collect from you, how we use such information, and the choices you have regarding our use of, and your ability to review, correct and opt out of our use of, the information.

COLLECTION AND USE OF PERSONAL INFORMATION

Hutch Kitchen collects and uses your personal information for the following activities: To create your account and provide services such as wishlist and gift registry. To process, fill orders and facilitate returns of products online. To send out eNewsletter and promotions by email. Inform you new products and offers. Communicate with our service team. Respond to inquiries, comments or complaints in a timely manner. Communicate when you interact with us through social media. To analyze spending habits, so we can tailor and enhance what best meet your needs. Generate statistics and aggregate reports for internal use.

ACCESSING AND ACCURACY OF YOUR PERSONAL INFORMATION

You can access, update and correct inaccuracies regarding your personal information by going to the “My Account” section of our website. We may ask for certain personal information to verify your identity.

DISCLOSURE OF INFORMATION

Hutch Kitchen assures that your personal information will be handled with the utmost confidentiality. We will not sell, rent, trade, disclose or transfer your personal information to third parties and will not be used for spam. We may provide your information to our third party service provider, FedEx as they make it possible for our products to reach you. We do not authorize them to use or disclose personal information for their own marketing or other purposes.

CHILDREN’S PRIVACY

Hutch Kitchen will not permit anyone under the age of 16 to register with us. We will not send email correspondence to anyone that tells us that they are under the age of 16. Children under the age of 16 must always ask their parents or guardian(s) for permission before providing any personal information to anyone online. We urge parents and guardian(s) to participate in their children's online activities and use parental control or other web filtering technology to supervise children's access to the web.

SOCIAL NETWORKS

If you follow us or interact with us on any of our pages on third party social media platforms, such as Instagram, Facebook, Twitter, Pinterest and Google+, information you provide will be subject to the third party’s privacy policy, as well as this Privacy Policy.

CHOICE AND ACCESS

We offer you the opportunity to receive news updates via email. These include alerts for new products, special offers and promotions. At any time, you can opt-out of receiving these updates by unsubscribing.

COMMENTS AND REVIEWS SUBMITTED TO OUR WEBSITE

If you wish to submit a comment or review about our products or services on our website, we may (but are not obliged to) publish your comment online or offline to promote our business, products or our services. We will collect your name or username which will be displayed next to your comment and e-mail address, which will not be published, but which we may use to contact you in relation to your comment.

TESTIMONIALS

If you give us feedback, we will always ask for your permission before we publish it. We may use it to either improve our services or publish it online or offline to promote our business and services.

GIFT CARD POLICY

  • You gift card is redeemable online at www.hutchkitchen.com or in store at our showroom location. 
  • Gift Cards can only be used for the purchase of merchandise.  
  • The card is not redeemable for cash, and is non-transferable.
  • The card cannot be used in conjunction with any other offer, coupon or discount.
  • We can only accept the use of one gift card per transaction. Orders that use multiple gift cards will in turn be denied and refunded to the party.

  

POLICY CHANGES

We will modify this Privacy Policy if our privacy practices change in the future. We will notify you of such changes only by posting the new policy on our website and indicating at the top of the Privacy Policy the date it was last updated. We encourage you to review our Privacy Policy frequently to make sure you are familiar with the most up to date version to understand how personal information you provide will be used.